Head of Account Management, DonnaPro
Dulguun leads account management at DonnaPro. She owns the relationship after the match is made: account strategy, retention, and the long-term success of each client engagement.
Her work is the part of a managed executive assistant service that clients rarely see and notice immediately when it is missing. She writes about what separates an assistant who executes tasks from one who becomes a strategic partner, and about the structures that make that shift happen.
Only five things sit outside a virtual executive assistant's scope. Here is the list, why each one is a boundary, and what the EA takes on around it instead.
Read more about What 5 Things You Can't Delegate to a Virtual Assistant (And What to Do Instead)
